How to create a sign-up form

Sign-up forms are crucial in establishing a connection between a retail business and its customers. These forms serve as the gateway for users to create accounts, enabling them to access personalized services, track orders, and receive updates on promotions. A well-designed sign-up form streamlines the onboarding process, making it user-friendly and efficient.


To create your new sign-up form using the ContactPigeon platform, go to the left side menu, click On Site, and scroll down to Sign-up forms as shown below.

Then click on the blue New sign-up form button.

  1. In the General section, you can edit your sign-up form:
  • Choose Active, Yes, or No, to activate or deactivate your sign-up form.
  • Name the sign-up form with something that will only be visible to you, and give it a title that will be visible to all.
  • Fill in the URL that the subscriber will be directed to after registering, for example, a page with a "thank you" message.
  • Check your email page's URL and the message you want to display.
  • Choose the list where the new subscribers will be automatically included.
  • Define the URL that someone will visit if you have exceeded your contacts list.
  • Choose if you want to receive an email alert when you have a new registration, and fill in the email that you want to be notified.

Finally, choose Confirmation is mandatory, save your progress, and go to Next step.

  1. In this section, named Fields, you can choose the type of data you want to ask and collect from your visitors through the form: Name, Surname, Checkbox (GDPR), Address, City, Zip Code, phone numbers, Fax, Birthday etc.

There are also custom fields for you to include other information. 

Don't forget to Save and Continue.

  1. In the Autoreply section, you can write a message that will be sent to the new contacts. As shown below, we suggest leaving it blank and using a welcome automation with an autoresponder instead.

  1. In the Appearance section, you can modify the background and the font colors of your sign-up form.

  1. In the Get Code section, you can copy the HTML code of your sign-up form and embed it wherever you want on your webpage.

  1. If in the first General tab, you have chosen "confirmation is mandatory" (aka a double opt-in), and you want your new subscribers to confirm their registration, go to the Confirmation Email section to edit your message.

  1. Finally, on the right-hand side, you can view the final version of your new sign-up form.

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