Cancel a Scheduled Campaign

If you have scheduled a campaign to be delivered at a future time, you can cancel it at any point prior to the scheduled time.

Step 1.  From the left side menu options, select  Campaigns > Pending Campaigns.

Pending campaign

Step 2. All scheduled campaign will be listed here. Locate the campaign you want to cancel from the list. Click the "Stop" button to cancel the scheduled campaign.

Stop campaign

Note: Once you cancel a campaign, it cannot be re-enabled again. In order to send the same campaign, you can use the "Clone email campaign" feature to replicate the same email.

Step 3. You can locate the canceled campaign under Campaigns > Sent Campaigns. It will be listed as Canceled.

Review canceled campaign

Still need help? Contact Us Contact Us